Privacy Policy
This policy explains how ESG Research Foundation collects, uses and protects information gathered through esgworldwide.org.
Last Updated: 1 April 2025
Contents
Introduction
ESG Research Foundation ("ERF", "we", "our" or "us") is a Government of India registered not-for-profit organisation dedicated to advancing Environmental, Social and Governance (ESG) awareness, education and recognition. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website esgworldwide.org (the "Website") or use any of our services, including but not limited to membership registrations, counsellor appointments, the Sustainability Oath, award nominations, webinar registrations and course enrolments.
By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.
Information We Collect
We collect information in the following ways:
Information you provide directly
Full name, email address, phone number and postal address when you fill in any form on our Website (e.g., contact forms, oath submissions, counsellor applications, membership applications, nomination forms).
Organisation name, designation, qualification and professional details where relevant to the service requested.
Payment-related information (processed securely via third-party payment gateways; we do not store card details).
Any other information you voluntarily provide in correspondence with us.
Information collected automatically
IP address, browser type, device type, operating system and referring URLs collected via server logs and cookies.
Pages visited, time spent and click-path data collected via analytics tools (e.g., Google Analytics).
Cookies and similar tracking technologies as described in our Cookie section below.
How We Use Your Information
We use the information collected to:
Process your registrations, applications, nominations and membership requests.
Issue certificates, receipts and official communications related to your participation.
Respond to your queries and provide customer support.
Send you transactional emails, event updates and newsletters (you may unsubscribe at any time).
Improve the functionality, content and user experience of our Website.
Comply with applicable legal and regulatory obligations.
Conduct research, analytics and reporting for our programmes.
Prevent fraud and ensure the security of our systems.
We do not sell, rent or trade your personal information to third parties for their marketing purposes.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. For example:
Contact form submissions: retained for up to 24 months.
Membership and application records: retained for the duration of the membership and up to 7 years thereafter for statutory compliance.
Sustainability Oath records: retained indefinitely as part of our public pledge registry unless you request deletion.
Marketing preferences: retained until you withdraw consent.
After the applicable retention period, data is securely deleted or anonymised.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These include:
HTTPS encryption for all data transmitted between your browser and our Website.
Secure, access-controlled hosting on reputable cloud infrastructure.
Database-level row security policies restricting data access.
Regular security reviews and updates.
No method of internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you suspect a data breach, please contact us immediately at info@esgworldwide.org.
Your Rights
Under applicable data protection law, you have the right to:
Access the personal data we hold about you.
Correct any inaccurate or incomplete information.
Delete your personal data (subject to legal retention obligations).
Withdraw consent for marketing communications at any time.
Object to the processing of your data in certain circumstances.
Lodge a complaint with the relevant data protection authority.
To exercise any of these rights, please write to us at info@esgworldwide.org. We will respond within 30 days.
Third-Party Links
Our Website may contain links to external websites operated by third parties. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policy of every website you visit.
Children's Privacy
Our Website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Continued use of the Website after changes are posted constitutes your acceptance of the revised Policy.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:
ESG Research Foundation
Email: info@esgworldwide.org
Website: esgworldwide.org